bc211 is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government and social services in BC. Our help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line.
With the official launch, Vancouver Island residents can dial 2-1-1 and speak to bc211 staff 24 hours a day, seven days a week to connect to community resources. Text service is also available throughout the Island, allowing residents to text the name of their city to 2-1-1 and connect with an information and referral specialist by text messaging. This service is available from 8 am to 11 pm, seven days a week.